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Questions and Answers : Windows : Issue with receiving tasks

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Message 6230 - Posted: 13 Mar 2017, 22:40:21 UTC

Hello,

I was running ATLAS@Home for the past couple days (4-5) with no problems whatsoever. But yesterday, I stopped receiving tasks. I have tried everything, including:

*Re-installing BOINC and VirtualBox
*Not using an account manager
*Restarted computer
*Updated and reset project multiple times

Here is my log file (* = censored):
3/13/2017 3:27:40 PM | | cc_config.xml not found - using defaults
3/13/2017 3:27:40 PM | | Starting BOINC client version 7.6.33 for windows_x86_64
3/13/2017 3:27:40 PM | | log flags: file_xfer, sched_ops, task
3/13/2017 3:27:40 PM | | Libraries: libcurl/7.47.1 OpenSSL/1.0.2g zlib/1.2.8
3/13/2017 3:27:40 PM | | Data directory: C:\ProgramData\BOINC
3/13/2017 3:27:40 PM | | Running under account *****
3/13/2017 3:27:41 PM | | CUDA: NVIDIA GPU 0: GeForce GTX 960 (driver version 378.78, CUDA version 8.0, compute capability 5.2, 4096MB, 3416MB available, 2644 GFLOPS peak)
3/13/2017 3:27:41 PM | | OpenCL: NVIDIA GPU 0: GeForce GTX 960 (driver version 378.78, device version OpenCL 1.2 CUDA, 4096MB, 3416MB available, 2644 GFLOPS peak)
3/13/2017 3:27:41 PM | | OpenCL: Intel GPU 0: Intel(R) HD Graphics 530 (driver version 21.20.16.4542, device version OpenCL 2.0, 6483MB, 6483MB available, 221 GFLOPS peak)
3/13/2017 3:27:41 PM | | OpenCL CPU: Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz (OpenCL driver vendor: Intel(R) Corporation, driver version 6.6.0.370, device version OpenCL 2.0 (Build 370))
3/13/2017 3:27:41 PM | | Host name: *************
3/13/2017 3:27:41 PM | | Processor: 8 GenuineIntel Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz [Family 6 Model 94 Stepping 3]
3/13/2017 3:27:41 PM | | Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush acpi mmx fxsr sse sse2 ss htt tm pni ssse3 fma cx16 sse4_1 sse4_2 movebe popcnt aes f16c rdrandsyscall nx lm avx avx2 tm2 pbe fsgsbase bmi1 hle smep bmi2
3/13/2017 3:27:41 PM | | OS: Microsoft Windows 10: Professional x64 Edition, (10.00.14393.00)
3/13/2017 3:27:41 PM | | Memory: 15.85 GB physical, 18.22 GB virtual
3/13/2017 3:27:41 PM | | Disk: 125.00 GB total, 20.44 GB free
3/13/2017 3:27:41 PM | | Local time is UTC -7 hours
3/13/2017 3:27:41 PM | | VirtualBox version: 5.1.16
3/13/2017 3:27:41 PM | ATLAS@home | URL http://atlasathome.cern.ch/; Computer ID 75996; resource share 100
3/13/2017 3:27:41 PM | ATLAS@home | General prefs: from ATLAS@home (last modified 12-Mar-2017 18:50:02)
3/13/2017 3:27:41 PM | ATLAS@home | Host location: none
3/13/2017 3:27:41 PM | ATLAS@home | General prefs: using your defaults
3/13/2017 3:27:41 PM | | Reading preferences override file
3/13/2017 3:27:41 PM | | Preferences:
3/13/2017 3:27:41 PM | | max memory usage when active: 12170.25MB
3/13/2017 3:27:41 PM | | max memory usage when idle: 13792.95MB
3/13/2017 3:27:41 PM | | max disk usage: 20.44GB
3/13/2017 3:27:41 PM | | don't use GPU while active
3/13/2017 3:27:41 PM | | suspend work if non-BOINC CPU load exceeds 25%
3/13/2017 3:27:41 PM | | (to change preferences, visit a project web site or select Preferences in the Manager)
3/13/2017 3:27:41 PM | | Suspending GPU computation - computer is in use
3/13/2017 3:27:41 PM | ATLAS@home | Sending scheduler request: To fetch work.
3/13/2017 3:27:41 PM | ATLAS@home | Requesting new tasks for CPU
3/13/2017 3:27:43 PM | ATLAS@home | Scheduler request completed: got 0 new tasks
3/13/2017 3:27:43 PM | ATLAS@home | No tasks sent3/13/2017 3:27:40 PM | | cc_config.xml not found - using defaults
3/13/2017 3:27:40 PM | | Starting BOINC client version 7.6.33 for windows_x86_64
3/13/2017 3:27:40 PM | | log flags: file_xfer, sched_ops, task
3/13/2017 3:27:40 PM | | Libraries: libcurl/7.47.1 OpenSSL/1.0.2g zlib/1.2.8
3/13/2017 3:27:40 PM | | Data directory: C:\ProgramData\BOINC
3/13/2017 3:27:40 PM | | Running under account *****
3/13/2017 3:27:41 PM | | CUDA: NVIDIA GPU 0: GeForce GTX 960 (driver version 378.78, CUDA version 8.0, compute capability 5.2, 4096MB, 3416MB available, 2644 GFLOPS peak)
3/13/2017 3:27:41 PM | | OpenCL: NVIDIA GPU 0: GeForce GTX 960 (driver version 378.78, device version OpenCL 1.2 CUDA, 4096MB, 3416MB available, 2644 GFLOPS peak)
3/13/2017 3:27:41 PM | | OpenCL: Intel GPU 0: Intel(R) HD Graphics 530 (driver version 21.20.16.4542, device version OpenCL 2.0, 6483MB, 6483MB available, 221 GFLOPS peak)
3/13/2017 3:27:41 PM | | OpenCL CPU: Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz (OpenCL driver vendor: Intel(R) Corporation, driver version 6.6.0.370, device version OpenCL 2.0 (Build 370))
3/13/2017 3:27:41 PM | | Host name: *************
3/13/2017 3:27:41 PM | | Processor: 8 GenuineIntel Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz [Family 6 Model 94 Stepping 3]
3/13/2017 3:27:41 PM | | Processor features: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush acpi mmx fxsr sse sse2 ss htt tm pni ssse3 fma cx16 sse4_1 sse4_2 movebe popcnt aes f16c rdrandsyscall nx lm avx avx2 tm2 pbe fsgsbase bmi1 hle smep bmi2
3/13/2017 3:27:41 PM | | OS: Microsoft Windows 10: Professional x64 Edition, (10.00.14393.00)
3/13/2017 3:27:41 PM | | Memory: 15.85 GB physical, 18.22 GB virtual
3/13/2017 3:27:41 PM | | Disk: 125.00 GB total, 20.44 GB free
3/13/2017 3:27:41 PM | | Local time is UTC -7 hours
3/13/2017 3:27:41 PM | | VirtualBox version: 5.1.16
3/13/2017 3:27:41 PM | ATLAS@home | URL http://atlasathome.cern.ch/; Computer ID 75996; resource share 100
3/13/2017 3:27:41 PM | ATLAS@home | General prefs: from ATLAS@home (last modified 12-Mar-2017 18:50:02)
3/13/2017 3:27:41 PM | ATLAS@home | Host location: none
3/13/2017 3:27:41 PM | ATLAS@home | General prefs: using your defaults
3/13/2017 3:27:41 PM | | Reading preferences override file
3/13/2017 3:27:41 PM | | Preferences:
3/13/2017 3:27:41 PM | | max memory usage when active: 12170.25MB
3/13/2017 3:27:41 PM | | max memory usage when idle: 13792.95MB
3/13/2017 3:27:41 PM | | max disk usage: 20.44GB
3/13/2017 3:27:41 PM | | don't use GPU while active
3/13/2017 3:27:41 PM | | suspend work if non-BOINC CPU load exceeds 25%
3/13/2017 3:27:41 PM | | (to change preferences, visit a project web site or select Preferences in the Manager)
3/13/2017 3:27:41 PM | | Suspending GPU computation - computer is in use
3/13/2017 3:27:41 PM | ATLAS@home | Sending scheduler request: To fetch work.
3/13/2017 3:27:41 PM | ATLAS@home | Requesting new tasks for CPU
3/13/2017 3:27:43 PM | ATLAS@home | Scheduler request completed: got 0 new tasks
3/13/2017 3:27:43 PM | ATLAS@home | No tasks sent

Any help would be greatly appreciated!

PHILIPPE
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Message 6245 - Posted: 15 Mar 2017, 16:54:07 UTC - in response to Message 6230.

Hi,

the answer is this thread

This is the twin stream of wus for both lhc and atlas which seems to be difficult to manage on server side.

The issue seems to be solved now.

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Message 6246 - Posted: 15 Mar 2017, 22:22:35 UTC

Thanks for the answer

Sorry for posting this thread, I didn't realize it was a duplicate of an existing problem. But I checked just now and I still am not receiving work from both Atlas and LHC. Should I just wait a couple hours, or this another problem?

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Message 6248 - Posted: 16 Mar 2017, 3:00:19 UTC
Last modified: 16 Mar 2017, 3:00:29 UTC

Never mind, its working now.

Thanks for the help!

Questions and Answers : Windows : Issue with receiving tasks